Facilities For Newborn Parents
For newly-minted parents travelling with a young child is both an exciting and a nerve-racking experience. With us you can simply sit back, relax and enjoy a family holiday with your new little bundle of joy. The wide range of facilities at the Petrosains means that everything necessary for the well-being and comfort of you and your child is here at the ready.
Baby Changing Facility
For the convenience of nursing mothers, Petrosains have a Baby Changing Facility complete with cradle, high chair, diaper-changing table, and basic toiletries such as baby soap, talcum powder and nappies.
We provide special rooms in Petrosains with a sofa with back rest, socket for breast pump and washing facilities for the breastfeeding mothers to feed their babies in a comfortable, quiet environment and privacy.
Parent Resting Area
We have resting areas which are equipped with a charging station and comfortable seating for parent to take a break during the visit. Seating and resting areas can be found throughout the centre.
Facilities For Mobility Impairment Visitors
Petrosains is committed to providing a fully accessible experience for all including visitors with mobility impairment. We always try to keep the specially-abled in mind by making our Centre friendly to their needs. Our friendly Customer Relations Officers are ready to give a helping hand to anyone who requires assistance especially the elderly and specially-abled.
Complimentary wheel chairs are available for use in the Centre on a first-come, first-served basis.
Special Needs Toilet
We have fully wheelchair accessible toilet which is specially designed and to accommodate visitors who have additional needs. It is equipped with low level sinks, hand rails, panic button, low level hand dryers and doors which open outwards.
Special Needs Assistance
If you have a disability or require additional assistance at the centre, it is advisable to give as much notice as possible. This way we can ensure you receive the assistance you require.
Other Facilities For Your Ease
We have prayer room at our centre for the convenience of our Muslim patrons.
First aid and medical services is always available for emergency cases or if you feel unwell. Trained employees are on hand at all times.
Having huge luggage or bag with you? Lockers are available for you to store your luggage or bags.
All levels of the building are reachable by elevator and escalator. Take the central bubble lift to Level 4. You will see Petrosains is in front of you.
Parking bays for physically-challenged guests are available. These parking bays are on a first-come, first-served basis and normal parking charges apply.
Several wheelchair-accessible ATMs are available throughout the Suria KLCC
Lost & Found
If you are in the centre, lost property queries can be made at the reception desk near the entrance.
“Great experience for my kids, even though it was not their first visit. My girl left her purse somewhere and I got it back right after I completed the tour, with all her things still inside. Thank you for the good experience and the staff for their integrity!”
Rozee Ramali, Malaysia
“Tempat yang menarik di pusat bandaraya untuk memupuk cinta dan menjaga alam semulajadi kepada anak-anak.”
Norsiah Nordin, Malaysia
“It’s our first time there and we were totally impressed from point one! Packed with fun activities, creative exhibits and friendly staff. It’s very rare in Malaysia nowadays, so hats off to Petrosains for the impressive activities and great hospitality.”
Esther Douglas, Malaysia
“I really enjoyed my long afternoon at The Discovery Centre. Lots of interesting things to learn and do, and I can imagine children having more fun than I did! The volunteers at the Centre made a great impression on me, and were very friendly and helpful. Good job :)”
Rob Stockil, Australia