Career Opportunities

Lead, strategize, and provide direction on the commercial and business initiatives of Petrosains and PETRONAS Twin Towers Visit and its products and services through focused and integrated business development, marketing, sales and retail efforts, and the development of innovative and competitive value propositions in a manner that will optimize the company’s resources and achieve its mission and goals.

1. Commercial and Business Analysis
   To lead and strategize commercial and business plan, and conduct market research and analysis.Provide overall strategic direction of Petrosains and Petronas Twin Towers Visit Commercial and Business Development based on in-depth understanding of market dynamics and best practices through creative and innovative solutions, establishment of realistic targets and budget in order to maximize impact on Commercial and Business initiatives whilst adding value and safeguarding company brand, image and reputation
2. Business Development
   Lead and strategies Petrosains and Petronas Twin Towers Visit business development plans based on market insights and foresights through strategic partnership and sponsorship, the development of new market and enhancement of product offerings in order to increase reach, meet revenue targets and ensure long term business growth and sustainability whilst strengthening branding and positioning.
3. Promotion Strategies and Revenue, Pricing Strategy
   Lead and develop Petrosains and Petronas Twin Towers Visit Promotion strategies based on market insights and key learnings through creative advertising & promotion’s campaigns and cost-effective communication channels in order to position and promote Petrosains and Petronas Twin Towers Visit as a leading brand and reputable science centre in the nation. Lead, develop and establish the revenue and best pricing strategy for products and services for both short and long term to maximize revenue and shareholder value based on consumer and market demand.
4. Marketing Product and Service Offerings
   Lead and develop effective marketing strategies on Petrosains and Petronas Twin Towers Visit product and service offerings based on analysis and in-depth understanding of market trends and visitor’s behavior through smart collaboration and use of relevant best practices in product bundling, segment and loyalty marketing in order to create the best possible value propositions for target markets and ensure targets for visitor number and/or revenue are met whilst building loyalty and enhancing Petrosains’ brand and positioning.
   Lead and design conceptualization, development and market of newly rebranded products or services; and to develop and plan effective positioning, messaging and marketing programs to create demand for products and services.
5. Partnership
   Lead, develop and strategize plans to seek sponsorship, donations/funding and manage their requirements and expectations whilst responsible for the corporate account and maintain the good relationship with existing and potential corporate/consumer clients to identify new opportunity; and to develop venue hire initiatives and sponsorship programmes and collaborations with external party.
6. Retail Business Management
   Lead and strategize the retail business plan for Petrosains and PETRONAS Twin Towers Visit based on customer and market analysis in obtaining customer’s insights and identifying opportunities; through product differentiation, cost efficient marketing and enhanced operational efficiency to ultimately drive sales growth and ensure alignment with company goals and objectives.
7. Commercial Development
   Lead and strategize Petrosains and Petronas Twin Towers Commercial plans to drive revenue growth and ensure alignment with overall business objectives.
   To carry out presentation/explanation on products and services to prospective corporate/consumer clients; and develop and execute B2B and B2C strategies to grow existing revenue and upsell other product to the corporate/consumer clients whilst ensure sales target is achieved.

Lead, manage and implement Petrosains Sdn Bhd’s (Petrosains or the Company) financial operations activities and provide timely, accurate and relevant information and recommendation on financial reports and issues to management and other relevant parties in compliance with accounting and statutory standards and to ensure proper control is implemented.

1. Financial Accounting
   • Analyse, review and perform Quality Control and Quality Check as well as providing business insight on Financial Accounting reports from GFC, including but not limited to:
     • Month end closing and reports
     • Month end audit schedules
   • Review of Audited Financial Statements prepared by GFC FA and jointly prepare the audit Board Paper and Audit Board presentation pack with GFC FA for the purpose of obtaining approval from the Board.
   • Analyse and provide key business insights and business input to respective finance Centre of Excellence (COE) i.e. GFC FA and GFS.
     Facilitate and collaborate with GFC FA and GFS to resolve finance-related issues.
   • Advise and guide users pertaining to accounting, financial and tax matters as and when required.
   • Manage system integration and digitalization of process that have impact to the Company’s financial statements.
   • Lead and manage the coordination and implementation of financial processes and ensure Finance functions are in line and compliance to Group accounting standards and statutory requirement.
2. Cash Management
   • Lead and manage the company Cash Management activities to meet business needs and ensure smooth business operations.
   • Cash Management among others but not limited to counting room Finance cashiering activities, improve efficiency in cash and credit collections, funds transfer and other banking and treasury matters.
   • Manage to obtain AA approval and update bank on the physical banks’ authorized bank signatories changes.
   • Manage physical banks’ banking facilities e.g. auto-sweeping of funds etc.
   • Liaison with merchant bank on credit card terminal requirements and merchant discount rates.
   • Liaison with e-wallet service providers on merchant discount rates.
3. Tax Management
   • Analyse, Review and Perform Quality Control and Quality Check on FA outputs from GFC on :
     • Initial Tax Estimate computation
     • 6th and 9th Tax Estimate Revision
     • Annual Tax computation and e-filing
   • Review bi-monthly SST Return submission on importation service if any.
   • Manage preparation of Transfer Pricing Report
4. Audit (Internal& External)
   • Manage and coordinate Group Internal audit related to Finance matters, including identification of root cause, mitigation and preventive action as well as obtaining approval from relevant approving authority.
   • Facilitate and support Group Tax and GFC for custom audit and IRB audit matters, including obtaining approval from the relevant approving authority.
   • Facilitate and support GFC FA for annual external audit matters, including obtaining approval from relevant approving authority.
   • Facilitate ad support GFS for unclaimed moneys audit matters, including obtaining approval from relevant approving authority.
5. Limit of Authority (LOA) Focal
   • Lead and manage the development/revision of the Company’s LOA by facilitating inter-departments discussion with the relevant custodian of the subject matters in PETRONAS and ensure consistent practices and compliance to PETRONAS Group’s requirement.
   • Ensure boundaries of authority including decision-making processes are in conformance to the established Limits of Authority (LOA).
   • Provide advice to line department on matters pertaining to LOA.
6. Finance Transformation Initiatives
   • Lead and manage the adoption/adaption and implementation of all relevant PETRONAS’ Finance Transformation new initiatives related to Financial Operations from time to time in accordance to Group timeline
7. Governance and Assurance
   • Custodian for Finance & Accounts’ SOPs and update SOPs as and when necessary.
   • Custodian for Petrosains Financial Policy, Petrosains Tax Policy, Petrosains Financial Framework and Financial Standards.
   • Continuously evaluate, review all financial systems and procedures and identifying areas for improvement and recommending solutions to ensure good and sound accounting, financial and internal control systems are in place.
   • Act as Lead Assessor for bi-annually Financial Reporting Control (FRC) self-assessment via MyAssurance.
   • Act as Lead Assessor for quarterly Compliance to the regulatory requirements (BNM) functional checklist via MyAssurance.
   • SAP Expert user.
   • Department focal for Business Continuity Plan (BCP) and Finance Risk Profiling.
8. Advisory role on Accounting, Financial and Tax Matters
   • Provide advice pertaining to accounting, financial and tax matters to other departments in Petrosains by applying the Company’s and Group’s accounting policies & procedures to ensure compliance to accounting & statutory requirements to avoid potential audit issues and tax risks areas.

Drive and manage the operational integrity and maintenance of Petrosains, PETRONAS Twin Towers Visit, and Satellite Centers, assuming accountability and spearheading collaboration across diverse teams to ensure technical excellence, immersive visitor experiences, and uncompromising safety standards. As the custodian of exhibition performance, the role prioritizes enhancing functionality and educational value while meticulously managing health, safety, and environmental (HSE) standards. Responsibilities extend to asset management, vigilant contractor oversight, and the implementation of performance metrics, aimed at amplifying brand engagement and operational efficiency through iterative feedback and continuous improvement.

1. Exhibits/Rides Maintenance
   • Petrosains Exhibits Maintenance.
     Design, execute, and manage maintenance initiatives for exhibits, equipment, and systems in Petrosains. Establishing Key Performance Indicators (KPIs), the Engineer enforces efficient maintenance practices, minimizing downtime and enhancing overall functionality. Works closely with contractors to optimize spare parts inventory oversight, ensuring timely component reordering for uninterrupted operations. Rigorous maintenance of detailed documentation drives continuous improvement initiatives, steering enhancements in operational efficiency and visitor experience at Petrosains.
   • Dark Ride Maintenance.
     Design, execute, and manage maintenance initiatives for Dark Ride System. Strives to uphold the highest standards of performance and safety. Establishing Key Performance Indicators (KPIs) specific to the Dark Ride System, the Engineer enforces efficient maintenance practices aimed at minimizing downtime and optimizing functionality. Collaborating closely with contractors, the Engineer meticulously manages spare parts inventory, ensuring timely reordering of critical components essential for the uninterrupted operation of the Dark Ride System. Through rigorous maintenance of detailed documentation, the Engineer generates regular reports to guide continuous improvement initiatives, driving enhancements in operational efficiency and visitor satisfaction within the Dark Ride System experience.
   • PETTVO Exhibits Maintenance.
     Design, execute, and manage maintenance initiatives for PETRONAS Twin Towers Visit Operation to ensure exhibit and showcase reliability. Through robust KPI (Key Performance Indicator) establishment, the Engineer enforces efficient maintenance practices, minimizing downtime and optimizing functionality for an exceptional visitor experience. Collaborative oversight of spare parts inventory with contractors ensures timely component replenishment, essential for seamless operations. Detailed documentation maintenance enables continuous improvement, enhancing operational efficiency and visitor satisfaction at PETRONAS Twin Towers Visit Operation.
   • Playsmart Exhibits Maintenance.
     Design, execute, and manage maintenance initiatives for Playsmart/Outreach across Peninsula Malaysia and Sabah Sarawak. Establishing KPIs, the Engineer enforces efficient maintenance practices, minimizing downtime and elevating overall functionality. Collaborative spare parts inventory oversight with contractors guarantees timely component reordering, crucial for uninterrupted operations. Rigorous maintenance of detailed documentation drives continuous improvement, enhancing the visitor experience and operational efficiency in Playsmart/Outreach.
2. Exhibits Operations
   Lead and manage the daily exhibit operations at Petrosains, ensuring optimal functionality and maximizing visitor engagement to positively influence the Petrosains brand and reputation. Strategically plan and execute daily monitoring, where the Engineer promptly addresses potential issues, safeguarding brand reputation and upholding premium visitor experience. Implementing a comprehensive training module, volunteers and staff are educated on exhibit operations, emphasizing their pivotal role in enhancing the Petrosains brand. The Engineer maintains full operator for exhibits and rides, ensuring well-versed volunteers contribute seamlessly to a positive visitor experience, collectively reinforcing the brand’s positive impact
3. Exhibits Health, Safety & Environment (HSE) / Audits
   Leading exhibits Health, Safety, and Environment (HSE) efforts, analyze and ensure compliance with safety standards, collaborating with accessibility experts to implement inclusive features for a secure environment. Regularly updating exhibits to align with evolving accessibility standards fosters a safe and accessible space for all visitors. Conduct comprehensive inspections and audits, coordinating with the Safety & Health Officer (SHO) to enhance inclusivity and proactively address concerns, ensuring visitor safety. Coordinate with manufacturers for specialized audits, evaluating structural integrity and safety measures across exhibits to meet regulatory standards, thus maintaining a safe environment for all visitors.
4. Contract Management
   • Comprehensive Exhibits Maintenance Contract
     Initiating the tender process for the Comprehensive Exhibits Maintenance Contract, the team spearheads comprehensive preliminary studies, actively participates in discussions with PETRONAS Group Procurement, and orchestrates internal syndication efforts. This proactive approach aims to optimize contract efficiency, achieve cost-effectiveness, and secure a credible and reliable maintenance contractor at a competitive cost to manage exhibits maintenance across Petrosains. This streamlined approach not only ensures the efficient upkeep of exhibits but also maximizes their potential to engage and delight visitors, contributing to Petrosains’ reputation as a premier destination for interactive learning and exploration.
   • Warehouse Management and Services
     Leading the Petrosains Warehouse Management Services Contract process involves spearheading the crafting of contractual terms, conducting in-depth analysis of service requirements, and meticulously aligning the contract with organizational needs to optimize warehouse management efficiency and streamline operations. This proactive approach yields substantial enhancements in logistical processes within Petrosains, leading to a significant improvement in overall operational effectiveness and maximizing resource utilization.
5. Assets Management and Logistic
   Leading asset management, disposal, and logistics of assets, coordinates efficient strategies, ensuring compliance, maximizing asset use, and enhancing operational efficiency. Facilitating collaboration involves communication and cooperation among various teams involved in asset management, disposal, and logistics. Fostering constructive collaboration and alignment of efforts ensures that all stakeholders work together effectively towards common goals. Oversee tagging, tracking, audits, and lifecycle management, optimizing processes for regulatory adherence and asset utilization. Taking charge of disposal efforts, they ensure legal and environmental compliance while exploring recycling options for sustainability. Streamlining logistics optimizes transportation, installation, and removal processes, thereby enhancing efficiency and responsiveness to drive overall organizational success.
6. Standard of Procedures (SOP)
   Develop & implement standardized operating procedures (SOPs) for Dark Ride System and Maintenance, Exhibits Operations and Maintenance, Exhibits Functionality, and Dark Ride Downtime Rate Calculation, as well as Warehouse Management SOP. Ensure these procedures align with the latest standards, requirements, and policies, aiming for improved operational efficiency and compliance. Incorporate and review updated guidelines to guarantee consistent implementation across Petrosains, PETTVO, and Playsmart/Outreach, resulting in streamlined and effective exhibition operations.
7. Research and Development
   • Upgrading of exhibits and rides
     Lead the upgrading efforts by identifying opportunities to enhance safety, performance, and overall visitor satisfaction of existing attractions. Involved in conducting comprehensive assessments to pinpoint areas for improvement, collaborating with multidisciplinary teams to develop upgrade plans, and overseeing the implementation process. To ensure that upgrades not only meet regulatory standards but also elevate the quality and appeal of exhibits and rides. By enhancing reliability, incorporating advanced technologies, and optimizing operational efficiency, you aim to enhance visitor experiences, increase repeat visits, and maintain a competitive edge in the industry
   • Enhancement of exhibits and rides
     Lead the enhancement initiatives involves spearheading efforts to elevate the visitor experience through innovative features and immersive elements in exhibits and rides. Your role entails conceptualizing and developing enhancements that captivate audiences and deepen their engagement. Collaborating closely with creative teams, you formulate strategies to seamlessly integrate new experiences into the existing infrastructure. The ultimate objective is to foster memorable and transformative experiences for visitors, driving increased foot traffic, extended dwell times, and positive word-of-mouth recommendations, contributing to the long-term success and sustainability of the attractions.
8. Internal / External Support
   • Internal Support
     Leading the charge in supplying expertise, we ensure seamless operations and optimal functionality across departmental level, including mechanical, electrical, lighting, and AV/IT. Whether spearheading project assistance, addressing departmental needs, or resolving technical issues, our commitment remains steadfast in delivering efficient and effective solutions. Within departments, our role is pivotal in fostering collaboration and synergy, ensuring that each team functions cohesively to achieve shared objectives.
   • External Support
     Driving expertise provision ensures seamless operations and optimal functionality, particularly in technical, electrical, AV/IT, and exhibition setup. Tailoring AV/IT solutions or orchestrating flawless exhibition arrangements, remain committed to providing efficient and effective external support. Collaborating closely to ensure seamless execution and successful outcomes.

Supervise and coordinate day-to-day shop operations/activities effectively and efficiently with the objective of generating revenue for the gift shop.

1. Supervise retail outlets daily business activities to ensure smooth operations of all retail outlets.
2. Supervise and monitor safe and proper operations of POS System and cash handling, and investigate and solve issues and discrepancies, to ensure 100% safe and accurate cash handling.
3. Supervise and implement manpower planning and allocation which include scheduling, task assignments, attendance to ensure efficient manpower utilization and to achieve smooth daily operations
4. Supervise and implement good coordination and communication to achieve target sales with harmonious and conducive working environment.
5. Provide support and assistance in the implementation of sales activities, promotions and retail events to ensure optimum results
6. Supervise the implementation of merchandising activities & visual merchandising in accordance to plan to maintain optimum inventory level and attractive merchandise display that appeals to customers

The job purpose of the Building Engineer (Exhibits & Facilities) is to oversee the planning, execution, and completion of various projects related to exhibits and facilities. This includes managing the daily operations and maintenance of buildings and facilities. This role’s main objectives are to ensure operational reliability, prevent unplanned equipment failures, enhance health, safety, security, and environmental (HSSE) standards, and achieve the highest level of customer satisfaction.
Key responsibilities include supervising the project, conducting regular inspections, coordinating repairs and upgrades, and liaising with internal and external stakeholders. The Building Engineer plays a crucial role in contributing to PETROSAINS’ mission of providing an exceptional visitor experience by maintaining the integrity and functionality of its facilities.

1. Project Monitoring & Supervision
   To be responsible for overseeing and supervising project and construction activities on-site to ensure adherence to approved plans, specifications, and industry standards. This role is crucial in maintaining project integrity and compliance with relevant regulations and safety guidelines. By fulfilling these responsibilities, the Petrosains Engineer Building & Facilities plays a pivotal role in ensuring successful project execution, maintaining compliance, and supporting the long-term success and reputation of Petrosains.
2. Work Permit & Logistical Assistance
   Play a key role in managing and overseeing the process of applying for work permits to the KLCCUH HSE Department while ensuring compliance with safety and security regulations and procedures. The position involves coordinating with various stakeholders and managing the logistical assistance, delivery, installation, and de-installation of exhibits and projects. By fulfilling these responsibilities, the Petrosains Engineer of Building & Facilities contributes to the successful execution of exhibitions and projects, maintaining compliance and safety standards, and supporting the overall success and reputation of Petrosains.
3. Building & Facilities Management
   To be a key player in managing and overseeing building and facilities management / operational activities at Petrosains. The role involves close collaboration with KLCCUH maintenance teams and other departments to ensure the smooth operation of building systems and equipment. By focusing on these responsibilities, the Petrosains Engineer of Building & Facilities plays a pivotal role in ensuring the smooth operation, safety, and longevity of Petrosains’ facilities. The engineer’s work directly contributes to the overall success and reputation of the organization, positively impacting both the visitor experience and the efficient management of resources
4. Operational and Project Technical Safety
   Responsible for monitoring and supervising the operational activities of projects, facilities, equipment, and systems to ensure compliance with safety standards and operational efficiency. This role involves conducting regular inspections of technical systems, equipment, and machinery to identify potential safety hazards or deficiencies and taking corrective actions as necessary to mitigate risks and maintain a safe working environment. The Engineer of Building & Facilities must ensure compliance with HSSE (Health, Safety, Security, and Environment) standards, procedures, and regulatory requirements at all times. By focusing on these responsibilities, the engineer supports the overall success and reputation of Petrosains while prioritizing the health and safety of staff and visitors..
5. Maintenance & Spare Part Inventory
   Manage the equipment and spare parts inventory for building and facilities based on operational needs, equipment specifications, and maintenance requirements. This role involves overseeing the ongoing maintenance and management of the inventory, including regular stock checks, updates, and adjustments to optimize inventory levels. By effectively managing the equipment and spare parts inventory, the Petrosains Engineer of Building & Facilities supports the smooth operation and maintenance of facilities, contributing to the overall success and efficiency of Petrosains. This proactive approach helps ensure the availability of necessary parts and supplies while optimizing costs and supporting long-term operational goals.
6. Continuous Support Towards Other Department
   To be responsible for effectively managing the receipt and processing of demand tasks to ensure requests are addressed promptly, resources are utilized efficiently, and stakeholder needs are met effectively. This role plays a critical part in contributing to the successful execution of events and activities. By effectively managing demand tasks and providing proactive support to event planners, the Petrosains Engineer of Building & Facilities enhances the overall event experience. This approach supports the long-term success and reputation of Petrosains, ensuring that events and activities are carried out smoothly and efficiently.