While we are excited to welcome visitors back, the health and safety of our visitors and staff remains as our number one priority. We have taken all the necessary measures to provide a safe and secure visit experience for all visitors and staff. We have conducted stringent sanitizing and disinfecting and ensured all staff to undergo COVID-19 testing prior to the opening.

We will also be implementing precautionary measures to help prevent the risk of exposure in accordance with the updated Standard Operating Procedures (SOP) issued by the Government authorities, such as only allowing entry to fully vaccinated individuals who have fulfilled the following criteria:

• Individuals who are eligible for the vaccine must present their vaccine digital certificate.
• Individuals with vaccines requiring 2 doses (Pfizer, AstraZeneca and Sinovac) must have completed 14 days from the date of the 2nd dose OR
• Individuals with vaccines requiring 1 dose (Johnson & Johnson and CanSino) must have completed 28 days from the date of that dose.
• All children under the age of 18 must be accompanied by fully vaccinated parents or adults.

HOW ARE WE KEEPING THINGS SAFE AT PETROSAINS?

• Limiting visiting slots to less than 50 percent capacity.
• Conducting temperature screenings and requiring visitors to register via MySejahtera.
• Requiring the wearing of face masks at all times for visitors and staff.
• Implementing physical distancing and crowd control.
• Providing hand sanitizers throughout the premises.
• Continuous and enhanced cleaning and disinfecting measures.

We look forward to welcoming visitors back to our premises!

Note:

1. Cashless ticket transaction is encouraged. Mode of payment accepted as follows: – 
      • Credit cards/ debit cards/ payWave/ Maybank QR Pay & Alipay
      • Online ticket transaction through Online Travel Agent, (OTA) eg. Traveloka or Klook  
2. For ticket purchase through OTA, you need to book your slot 1 day in advance and bring the email confirmation during your visit to Petrosains.
3. Petrosains Members just need to present the Petrosains Discoverer’s League card at the ticketing counter.
4. Group visit consisting 20 pax or more; is NOT allowed.
5. Admission ticket reservation is NOT available, admission ticket is on first-come-first-serve basis.
6. Bypass visit is NOT available.
7. No re-entry allowed during the visit.


Safety and Health

In ensuring your safety and health during the visit, please observe below information:

1. Temperature screening will be done to each visitor. Visitor with high temperature, 37.5 deg and above will not be allowed to enter the centre.
2. Visitors to complete health declaration details through QR code provided.
3. Visitors of all ages are required to put on a face mask at all times.
4. Visitors must observe and maintain social distancing, 1 – 2 metres apart, during visit.
5. Hand sanitisers are available for usage and are placed at various areas inside the centre.
6. Food and drinks are not allowed inside the centre.
7. Only a limited number of lockers will be available for storage.
8. Please dispose used face masks or gloves in dedicated and labelled bins placed around the exhibit areas.
9. To observe limited visitor capacity at each gallery area, visitors will be ushered to the next gallery area to avoid crowding.

Additionally, the following services will no longer be available until further notice:

Surau
Nursing Room
Visitor’s Lockers
Baby Strollers
Wheelchairs
Digi Photo